views.open error, Slack API

Trying to debug a nondescript error, "The server responded with: {'ok': False, 'error': 'internal_error'}", brings up no results or resolution. This error occurred during a views.open modal for the Slack API.

 

It was resolved by either using external_id or the view_id, not both. This error occurred when view_id was used and external_id was present in the view payload.

 

Comment below if you’re experiencing a similar bug and what resolutions worked for you.

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